Support
We're here to help
Most answers are in the FAQ. For anything else, email us — a real person reads every message.
Email Sector
Tell us which device you're on (iPhone, Android or the website) and what you were doing.
Common questions
- Premium isn't showing on the website
Sign in with the same account you use in the app — the same sign-in method too (Apple, Google or email). If you just subscribed, open the app once so it can sync, then refresh the website.
- I bought Premium but the app doesn't show it
In the app, open the Premium screen and tap Restore Purchases, signed in to the same Apple ID or Google account you paid with.
- A redzone is wrong or missing
Email us with the lake and what's wrong, and a screenshot if you can. Premium members can also draw a correction on the website map and submit it for review.
- Running a tournament
Create the event on the website or in the app (Premium), turn on team registration if you want it, and run the weigh-in from a laptop under Weigh-in. Email us before a big event and we'll help you set it up.
- Listing a store or guide service
With Premium, open Stores or Guides and use the list button to request a listing. Once approved you can manage deals, products, trips and open dates on the website.
- Deleting your account
On the website: Settings → Delete account. In the app: from your profile, Delete Account. This removes your account and profile; it can't be undone.
Don't have the app yet? Get it here.